Cisco provides a complete range of communications devices designed to take full advantage of the power of an individual's converged voice and data network, while offering the convenience and user-friendliness usually expected from a business phone. Cisco Unified IP phones help improve productivity by meeting the needs of different user-organizations; from the main lobby to the busiest manager's desk, from the manufacturing floor to the executive suite, as well as users at home, on the road, or in the branch office.

Cisco IP phones provide LCD displays, including dynamic softkeys for call features and functions, support for information services (including Extensible Markup Language capabilities), the ability to customize XML-based services to provide users with access to a variety of information such as stock quotes, employee directories, or any other Web-based content.